Last Updated: June 13, 2024

Your privacy is our top priority. This policy outlines how we collect, use, store, disclose, and de-identify your personal information.

Types of Information We Collect

Personal Information:

• Contact details (name, address, telephone numbers, email, etc.)

Sensitive Information:

• Communication records, including information you provide us or that we collect from others. This may include:
  • Professional and practice information
  • Health information
  • Any idiosyncratic or personal information obtained from you or others

Purpose of Collecting Private Information

StoryHeights Montessori aims to provide an enriching environment for children to learn and grow. We collect information to communicate with parents, introduce them to our programs, and manage enrollments.

We use your information solely to advance our educational mission and purposes, such as:

• Processing your requests, payments, registrations, or subscriptions
• Maintaining contact with you about our activities and updates
• Other purposes directly related to our work, with your consent

We do not rent, sell, or exchange your information. We may disclose your personal information to organizations that help us manage our technology systems. These organizations are bound by confidentiality and privacy obligations.

How We Collect Your Information

We may collect information directly from you or from third parties, including:

• Face-to-face contact
• Electronically via our website and online surveys
• Social media messages or conversations
• Phone calls
• Voice or image recordings
• While delivering services at our facilities
• Through forms and correspondence

Use of Your Information

We use your personal and sensitive information for the reasons it was collected, or as permitted by law. We will not disclose this information to affiliates or third parties without your consent.

Accessing and Correcting Your Personal Information

You can request access to your information by contacting us. We may need to refuse access in certain circumstances, such as to protect someone else's privacy. We may also charge a reasonable fee for access.

For access requests or questions about this privacy policy, contact us at info@storyheightsmontessori.com. We aim to respond within 28 days. If we cannot fulfill your request, we will provide a written explanation.

Complaints About Privacy Breaches

If you are concerned about how we have handled your personal information, please contact us at info@storyheightsmontessori.com. We may request additional information to address your complaint effectively.

Securing Your Information

We take reasonable steps to protect personal and sensitive information from loss, misuse, unauthorized access, destruction, or disclosure. Our IT systems are password protected and comply with security standards. Authorized personnel only may access this information.

Anonymity

You have the right to remain anonymous where lawful and practicable. However, this may limit our ability to communicate with you effectively.

Health Information

We may collect health information to determine eligibility for certain initiatives. We will obtain your consent and explain how this information will be used and disclosed. If collected from a third party, we will inform you. We use health information in accordance with the Privacy Act and applicable laws, ensuring it is de-identified for research or statistical purposes if practicable.

Cookies and External Links

Cookies:When you visit our website, your browser provides data such as your IP address, operating system, and the date and time of your visit. This information is used for statistical purposes only. To disable cookies, adjust your browser settings.

Links to Other Websites:Our website may contain links to third-party websites. Our privacy policy does not apply to these external sites. We encourage you to read their privacy policies.

For more information or inquiries, please contact us at info@storyheightsmontessori.com.

‍